Terms of Service

1. Who may use the platform

Parent or adult account holders must provide accurate account information and must be legally capable of entering into this agreement. Where student access is provided, the parent or guardian accepts these terms on behalf of the student and is responsible for how the platform is used.

2. Platform scope

Skill Align provides digital learning, training, subscription, practice, review, and support features. Product features, available subjects, year levels, training tracks, and workflows may change over time. Access to one product or training track does not automatically include access to any other product or training track.

Student logins may be created from different access sources, including paid subscriptions, approved teacher-review access, or the separate family free-practice offer. Each access source has its own limits, conditions, and lifecycle.

3. Accounts and security

You are responsible for maintaining the confidentiality of account credentials, for activity that occurs under your account, and for ensuring that account use is authorised. Parents are responsible for managing student logins created under their account. Teacher-review access must only be used for the approved curriculum-review purpose and must not be shared outside the approved user. You must notify Skill Align promptly if you believe account security has been compromised.

4. Subscriptions and billing

Paid features may be offered on a subscription basis. Pricing, billing cycles, included access, and renewal settings are described in the relevant checkout, subscription, billing, or product pages.

By purchasing a subscription, you authorise the applicable charges and any recurring billing that forms part of the selected plan. Subscriptions renew automatically unless cancelled before the next billing date.

Free-practice access and approved teacher-review access are separate from paid subscriptions and do not create a paid subscription entitlement.

5. Cancellations, refunds, and changes

Subscriptions may be cancelled using the options available within the platform. Cancellation takes effect at the end of the current billing period.

Subscription payments are generally non-refundable. Refund handling, where applicable, is subject to the published Refund Policy, checkout terms, and any non-excludable rights under applicable law.

Skill Align may change prices, product scope, or available plans prospectively by updating relevant pages or notifying affected users where required.

When subscription access ends, subscription-created student logins may be revoked. Free-practice and teacher-access student logins remain governed by their separate limits or grants.

6. Acceptable use

You must not misuse the platform, attempt unauthorised access, interfere with security or availability, scrape or systematically extract content, share credentials beyond your household, reproduce platform content beyond permitted use, or use the service for unlawful, abusive, infringing, or deceptive conduct.

Temporary teacher-review access, sample access, and free-practice access must not be used to avoid applicable subscription requirements, redistribute content, or create accounts for unauthorised users.

7. Content and intellectual property

Skill Align and its licensors retain ownership of the platform, branding, software, training flows, practice questions, answers, explanations, diagrams, graphs, visuals, text, graphics, practice sessions, and related materials except where applicable law requires otherwise. Platform content is protected content and is made available for normal personal educational use only. Unless expressly allowed, you may not copy, reproduce, resell, distribute, publish, scrape, systematically extract, train systems on, or commercially exploit platform materials.

8. Educational outcomes and disclaimers

Skill Align provides educational support tools only and is not a substitute for school teaching, tutoring, or formal assessment.

We do not guarantee marks, school performance, test outcomes, exam results, admissions, or any other specific educational result.

Platform content, scoring, feedback, or recommendations may include automated support components and may contain errors, omissions, or inaccuracies. Users should review content and confirm important information with teachers or other trusted sources.

9. Suspension and termination

Skill Align may suspend, limit, or terminate access where reasonably necessary for security, misuse prevention, non-payment, legal compliance, service protection, or material breach of these terms. You may stop using the platform at any time, subject to any active billing or contractual obligations already incurred.

Parents may delete a student login from the parent dashboard. Deleting a student login may also delete the associated practice sessions, attempts, answers, and feedback from active product records.

10. Liability

To the maximum extent permitted by law, JD Align Pty Ltd is not liable for indirect, incidental, special, consequential, or loss-of-opportunity damages arising from use of the platform, including reliance on content or service availability.

Where liability cannot be excluded, it is limited to the minimum extent permitted by law. Nothing in these terms excludes rights or remedies that cannot legally be excluded, including applicable Australian consumer guarantees.

11. Privacy

Use of the platform is also subject to the Skill Align Privacy Policy. By using Skill Align, you acknowledge that your information may be collected, stored, and used as described in that policy.

12. Changes to these terms

Skill Align may update these terms from time to time to reflect legal, commercial, technical, or product changes. The latest published version will apply from the date it is posted unless another effective date is stated.