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Subscriptions and Billing

Subscriptions and Billing

Skill Align subscriptions are managed by year level and subject, with parent billing handled from the signed-in parent account.

How subscriptions work
  • Parents choose one or more subject items by year level.
  • Selected items are billed together as one monthly subscription.
  • Current subject access follows the active subscription rather than an old snapshot.
  • Subscription student logins are separate from teacher-access and free-practice student logins.
Manage billing and subscription changes
  • Signed-in parents manage billing from the Billing page.
  • Subject changes and cancellation are managed from the Subscription page.
  • If cancellation is scheduled, current subscribed access remains available until the paid period ends, but subject changes are read-only.
  • Invoice history and billing details remain part of the parent experience.
Common billing questions
  • If payment fails, review the billing page and payment method details first.
  • If expected year or subject access is missing, check the current subscription items.
  • When you already have an active subscription, use the subscription page instead of returning to pricing.
  • After paid access expires, subscription-created student logins are revoked. Free-practice and teacher-access student logins are separate and follow their own limits or grants.
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